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orders

  • why were you unable to prepare my box?
  • what’s in a subscription box?
  • where can I view my orders?
  • how do I postpone my subscription boxes?
  • how do I cancel my subscription?
  • is there a deadline for changing or cancelling an order?
  • can I have more than one recurring subscription order in place?
  • can I include a gift message with my shop order?
  • can I change or cancel a shop order once it has been placed?
  • how do I view my shop order once I’ve placed it?

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