orders
- why were you unable to prepare my box?
- Why have I received products with different packaging to those I've ordered?
- what’s in a subscription box?
- where can I view my orders?
- how do I postpone my subscription boxes?
- how do I cancel my subscription?
- is there a deadline for changing or cancelling an order?
- can I have more than one recurring subscription order in place?
- can I include a gift message with my shop order?
- can I change or cancel a shop order once it has been placed?
- how do I view my shop order once I’ve placed it?