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Before you contact us, check out our help articles as we may have an answer to your query.

Waiting for your snacks? Our subscription boxes are delivered by your local Royal Mail postie and can sometimes be affected by fluctuations in the postal service. If your box hasn't arrived within 7 days after the expected delivery day, you can report the delay here. You can use the contact form below to let us know about any shop orders that haven't arrived within 7 days after leaving us.

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Please use the box above to let us know how we can help. Our customer service will get back in touch as soon as possible.

Please enter your shop order number if you know it.

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