effective date: 24th January 2019
By accessing or participating in the graze Rewards Programme, you agree to be bound by these Terms and Conditions and all other Terms incorporated by reference as described below.
These Terms and Conditions ("Rewards Terms") apply to your participation in the graze Rewards Programme ("Rewards Programme"), which is operated by Nature Delivered Limited (collectively, "graze", "our", "us" or "we") and through which certain rewards and offers ("Rewards") may be gifted to you. These Rewards Terms do not alter in any way the terms or conditions of any other agreement you may have with us for other products and services. Your participation in the Rewards Programme is also governed by the terms, conditions, limitations and requirements linked in these Rewards Terms, all of which (as may be changed over time) are incorporated into these Rewards Terms. In addition, these Rewards Terms complement and incorporate by reference our UK Shop and UK Subscription Terms and Conditions (together, the "Site Terms and Conditions"). In the event of any conflict between the Site Terms and Conditions and these Rewards Terms, the Site Terms and Conditions will prevail.
We reserve the right to (i) change, modify, remove and/or eliminate in any way the Rewards Programme or any policy pertaining to the Rewards Programme at any time in our sole discretion, including in relation to the accrual of Rewards, either before or after their award to you, and/or (ii) adjust how rewards are earned or redeemed. If we make changes, we will post the amended Rewards Terms to www.graze.com/uk and update the 'Effective Date' above. The amended Rewards Terms will be effective immediately and your continued participation in the Rewards Programme after the amended terms are posted will confirm your acceptance of the changes. If you do not agree to these Rewards Terms, or any amended Rewards Terms, you must stop participating in the Rewards Programme, although it may still appear in your customer account.
Rewards programme eligibility
You agree you are eligible for membership in the Rewards Programme and that you are aged at least sixteen (16) years of age or older and a resident of the United Kingdom. The Programme is limited to individual membership only, and is limited to one membership account per individual.
By creating a graze customer account, you will automatically become a member of our Rewards Programme. You are solely responsible for maintaining the accuracy of your account information and for updating it as required. Members must provide the required information to be enrolled and to be eligible for the Rewards Programme. For more information, please review our UK Shop and UK Subscription Terms and Conditions.
privacy and data collection:
As a member of the Rewards Programme, you will periodically receive emails from graze. You may opt-out of marketing emails at any time, but operational emails will still be sent to you, as they relate to your participation in the Rewards Programme.
The rewards that are made available to you through the Rewards Programme will be determined by reference to the qualifying purchases you make on www.graze.com/uk, which shall include your regular subscription to receive graze snack boxes and the purchases you make from our shop. Rewards may change to reflect your recent purchase history.
In order for your purchase to contribute towards the earning of Rewards, your order must be placed in the graze account that is associated with your Rewards Programme.
redemption of Rewards
You will receive a unique Reward coupon by email or you can view your Rewards in the ‘my rewards’ section on the relevant page of our website. You can redeem your Reward Coupon in the graze shop during the checkout process on our website. Rewards Codes are redeemable in graze products only and cannot be applied to previous purchases. Unless otherwise stated, only one reward can be used per purchase. Rewards received under the Rewards Programme will be subject to the Deliveries terms in the UK Shop Terms and Conditions. Shipping and handling charges will still apply to Rewards.
expiration of Rewards
Your rewards are valid until new Rewards are released to you or for 90 days after they are sent to you, whichever is sooner.
impact of returns
In the event that the purchase is returned for any reason, we reserve the right to rescind a Reward. Items received as a result of a Reward cannot be exchanged or returned. Rewards are not redeemable for cash.
graze may cancel your account if, in our sole discretion, we determine that: you do not meet the eligibility requirements for membership stated in these Rewards Terms; you obtained or maintained membership by means of fraud or other deceptive practice; and/or you are in violation of these Rewards Terms. In the event that your account is cancelled, you will not be able to redeem any awarded Rewards.
limitation of liability
By participating in the Rewards Programme, you release us, our parent company, subsidiaries, affiliates, suppliers, advertising and promotion agencies and their respective directors, officers, employees, and agents from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Rewards Programme and/or the use of any Rewards.
These Rewards Terms are governed by English law. Any dispute arising from, or relating to these Rewards Terms shall be subject to the jurisdiction of the courts of England and Wales.