There are a few things that we’d recommend checking:
- Is the email address on your graze account correct? If you’re not sure or if you need to update it, just go to your account details page.
- Have you unsubscribed from our emails? You can double-check the emails you’re signed up to receive by going to your notification preferences page.
- Are our emails in your spam or junk mail folder? If this is happening, add our email addresses to your contacts or safe senders list to stop it from happening again. Our email addresses are: firstname.lastname@example.org and email@example.com.
If you’ve checked each of the above and you’re still not receiving our emails, get in touch and we’ll be happy to help.