Please note that our cut-off times change around bank holidays. If you’d like to cancel, or make changes to an upcoming box, you’ll need to do so at least a week in advance.
This can be done from your orders page. You'll find a link to your orders page by hovering over ‘my graze’, and then clicking ‘my boxes’.
When on your orders page, click 'manage my box' for the box you'd like to postpone.
Then select the new date you'd like to receive your next box from the 'take a break’ drop down menu.
If we’ve already started preparing your next box, it won’t be possible for you to push the delivery date back. Amendments to orders can only be made before our cut-off times. However, you can postpone the following box by clicking the 'take a break' button and selecting the date you'd like to receive it.
If you’re going away for a bit longer, you can always cancel your subscription, and set it back up whenever you’re ready to start snacking with us again.
Alternatively, feel free to get in touch, and we’ll be happy to help further.