Your subscription boxes are prepared a few days ahead of your expected delivery day. This means there is a cut-off point for each box and no changes or cancellations can be made once this cut-off time has passed. You can see our cut-off times here.

graze shop orders:

As you’ve chosen exactly what snacks you want to receive in your shop order, we can begin to prepare it straight away! Unfortunately, this means it’s not possible for us to cancel or amend graze shop orders once they have been placed.

Because of this, do ensure that your snack choices and delivery address are correct before placing an order with us.