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my snacks are late - what should I do?

Royal Mail strikes:

Please allow 7 working days for your subscription boxes and shop orders to arrive after they have been shipped.

subscription boxes:

If your snacks are still missing 7 days after your estimated delivery date, you can let us know speedily through our late box tool.

graze shop orders:

Our graze shop orders may take up to 7 days to arrive from the date your order is shipped. If your snacks still haven’t arrived by then, and if they aren’t waiting for you at your sorting office, please do get in touch. Be sure to include your order number from your confirmation email when contacting us.

 

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