orders & deliveries

How do I cancel my deliveries?

You can cancel your deliveries from your orders page, which you can get to by clicking your name in the top ri... read more

Where can graze boxes be delivered to?

We send our boxes with your regular postie, so anywhere Royal Mail goes, we go. Our boxes can be sent anywher... read more

How much does delivery cost?

The delivery of your subscription box is always free! read more

Do I need to be in to receive my box?

the original graze box Our original graze box is small enough to fit through most letterboxes so it can be d... read more

Will my graze boxes fit through my letterbox?

Our original graze box and most of our limited edition boxes should fit conveniently through your letter box. read more

How do I change my delivery address?

To add a new delivery address just head on over to your address book. Once you've added a new address, you'll ... read more

My box hasn't arrived. What should I do?

We’re sorry that your graze box hasn’t arrived yet. We always prepare and post your boxes in plenty of time to... read more

Where can I view my current orders?

You can view, change or cancel any active orders on your orders page. You can also see your recent deliveries... read more

How do I postpone my boxes if I'm away for a week?

This can be done from your orders page. You'll find a link to your orders page near the top-right hand corner ... read more

Is there a deadline for changing or cancelling an order?

To make sure your boxes leave the graze kitchen on time we start preparing them a few days in advance of sendi... read more

help with something else?

Our help articles are the quickest way to get help, but if you checked and can't find what you're looking for, our friendly customer service team will help.


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